Jetblue’s Jenny Dervin answers your questions

A model seen in the Jetblue New York headquarters. Photo: Your blogger.

A model seen in the Jetblue New York headquarters. Photo: Your blogger.

Last week, I visited Jetblue headquarters in Long Island City. N.Y. ¬†Before I left, I asked if any of you had any questions for airline officials. I got a couple of good ones from readers — and here’s what I learned.

The first question came from Andy. He wanted to know if Jetblue plans to improve its facility at LAX, where it shares Terminal 3 with Virgin America and US Airways. 

The short answer is yes, Jetblue officials told me. As many of you know, Jetblue this spring will introduce a new premium section with flatbed seats on flights from LAX to New York. And as part of that service, it would be nice to have an upgraded airport facility. Airline officials told me the fix might come with a move to Terminal 2, but they said it is too premature to know for sure. I will keep you posted on what happens.

The second question came from Chase. He asked: “I’d ask what caused the break in relationship between B6 and AA from B6’s perspective.”

Here’s what Jetblue Vice President of Corporate Communications told me. “‘It’s not you, it’s me,’ kind of applies here,” she said. “Although American did the breaking up, it’s true that the agreement was not performing as expected for either of us. We don’t expect a significant impact to revenue or bookings as a result of the breakup, and very little impact to customers.”

“So I’d say our romance with AA was wonderful while it lasted, but we happily go our separate ways wishing the other well.”

Dervin also said the airline will continue seeking partnerships with major international airlines who need Jetblue to feed U.S. customers into hubs in Boston and New York Kennedy.

“Emirates started their BOS service and needed feed to DTW, which allowed us to fast track opening DTW,” she said. “DTW opened the day Emirates started flying to BOS.”

Facebook Twitter Plusone Linkedin Reddit Tumblr Email
  • PST-Andy

    Good info and cool pics!
    Thanks Brian!