United Airlines will no longer operate a hub in Cleveland. Read the internal letter

United will no longer call its Cleveland operation a hub.

United will no longer call its Cleveland operation a hub. Photo: United.

United Airlines will no longer operate a full-scale hub in Cleveland, many news organizations reported today.

The hub in Cleveland — a former Continental stronghold –was not profitable, United CEO Jeff Smisek told employees and was not feasible to operate such a robust operation there. By June, when the reductions are complete, there will still be 72 departures on peak days to 20 destinations. But now there are about 200 flights on peak days. Midwesterners will now do even more of their connecting on United in Chicago. (72 flights from Cleveland is still a lot, but I wouldn’t be surprised if that number is further cut in the coming years.)

Sadly, this is becoming a thing for once vibrant hubs in the middle of the country. Cincinnati (Delta), Memphis (Delta), Pittsburgh (US Airways) and St. Louis (TWA) have all lost significant flights in the past decade. Meanwhile, major hubs, like LA, have stayed the same or gotten stronger.

Read on to see the letter Smisek sent to his United “Coworkers.”

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United Airlines debuts new uniforms

United Airlines debuted new uniforms for its front-line workers on Tuesday, more than two and a half years after the carrier completed its merger with Continental Airlines.

The new uniforms means that the distinctive former United logo — a stylized ‘U’ that was nicknamed “the Tulip” has disappeared from workers’ clothing.

Here are some pictures of the new look. What do you think of it? Incidentally, have you ever seen airline employees smile so much?

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