United Airlines says it has begun its popular Mercedes-Benz car service at LAX

United will offer Mercedes-Benz rides to some customers at LAX. Photo: Mercedes.

United will offer Mercedes-Benz rides to some customers at LAX. Photo: Mercedes.

United Airlines on Wednesday confirmed my March report that it is bringing its popular chauffeured Mercedes Benz service to Los Angeles International Airport.

This is good news for all you big spenders, folks who spent $10,000 or more on a single plane ticket to London or Sydney. The rest of us will probably only notice the program when we see the cars parked on the ramp.

Here’s how it will work, according to a United release. (The Global Service customers mentioned below are United’s version of high rollers.)

“United will chauffeur selected Global Services members and United Global First customers to their connections in Los Angeles using its fleet of Mercedes-Benz GL350 BlueTEC SUVs, powered by environmentally friendly, clean diesel technology,” the airline says in its release. “United representatives will meet customers at the aircraft, escort them to the waiting Mercedes-Benz vehicle and drive them across the tarmac to their connecting flight.”

Delta PorscheDelta has a similar service at LAX, but it uses Porsches.

United has already rolled out its Mercedes service in Chicago, Newark, San Francisco and Houston.

Not that long ago, I interviewed travel industry expert Henry Harteveldt about these on-ramp car services. 

“I think only an appearance from Santa Claus and being able to ride in his sleigh would get people more excited,” Harteveldt told me. “I have seen adults get all giddy like schoolchildren when they realize they get the Porsche transfer in Atlanta. It’s special. It’s different. It’s distinct. It shows Delta’s appreciation for its most important customers.”

Facebook Twitter Plusone Linkedin Reddit Tumblr Email

Delta Air Lines improves LAX Terminal 5: See the renovations

Delta unveiled the first half of its $229 million renovation Los Angeles International Airport last week, and while there’s no ‘wow’ factor in the upgrades, Terminal 5 is looking much cleaner and brighter than before.

Los Angeles World Airports, the landlord, is paying nearly all of the upgrades, with the Transportation Security Administration funding about $25 million in security improvements and Delta adding another $12 million for so-called “proprietary improvements.”

Most of Delta’s big changes will come in 2015, when Phase 2 improvements such as a wider security checkpoint and special VIP lobby will be finished. But I got a look this week at Phase 1.

Here’s what I learned:

Continue reading

Facebook Twitter Plusone Linkedin Reddit Tumblr Email