DirecTV Sued

Keep in mind that DirecTV recently topped a customer service survey ranking.

DirecTV Sued by Consumer Over Pricey Early Cancellation Fees

May 22 (Bloomberg) -- DirecTV Group Inc., the largest U.S. satellite-TV provider, was sued by a New Jersey consumer who claims its early cancellation fees are "unlawfully high and inadequately disclosed."

The complaint claims DirecTV began on March 1, 2006, to lease equipment to consumers, and charged up to $470 for discontinuing service or failing to return equipment, according to the complaint in federal court in Newark, New Jersey.

"DirecTV uses this fee to coerce its subscribers into maintaining DirecTV service, even if the service is poor, or cannot be utilized by the customer," according to the May 15 complaint by consumer Lloyd Cadigan, which seeks class-action, or group status.

Read more on DirecTV's legal challenge.