Recently in Office in the cloud Category

More than a few institutions of higher learning (including California State University Northridge, I've learned) are in the process of transitioning from traditional e-mail services (generally Web-delivered, I believe) to Google Apps, through which students and faculty will have e-mail and documents managed by Google (thus either freeing university IT staff to "work on other things," which could mean "other things," or "you're fired"; unsure on that one).

Anyhow, it's no secret that I'm a proponent and occasional user of Google Apps (more Sites, some Docs and Mail), and the city of Los Angeles' exploration of Apps for its use has put the spotlight even more tightly on Google and its response to and resolution of problems.

So Brown University is among the schools moving to Google Apps, and recently some students discovered that through Gmail they were able to read hundreds of messages in other students' e-mail boxes.

Not terribly secure. It turns out that 22 students were able to read others' e-mail, but there has been some criticism aimed at Google for a) taking 3 days to resolve the problem and b) not communicating well (or pretty much at all) with the university's IT department after the problem was discovered.

"It was a small hiccup along the way and it's an issue we've taken extremely seriously," Google's Rajan Sheth told The New York Times. (And you know when The New York Times gets involved, there's considerable heat on your ass).

What I'll say is that these things happen, and Google should be getting better at having them not happen. I don't know how they're doing on that. I suspect we'll either hear more (especially if things don't go well at CSUN) or hear less (if things do go well).

And as I, along with scores of others, have written recently, Microsoft's own cloud-based apps are starting to roll out, although it'll be awhile before they work at all (the Word component is still read-only) and probably a longer while before they are as well integrated with each other and with a matching e-mail component, and also a long time (or even never) before documents are as easily shared and collaborated on as they are in Google Apps.

You never know, especially at this early stage. One thing I do hope is that a) Google learns from all these glitches and smooths out these transitions, and b) the competition from Microsoft pushes Google to upgrade Apps that much more quickly and start adding the missing functionality (like easily created paragraph indents and "smart" quotes) that would make using Docs more like a true MS Word-type application and less like a souped-up, HTML- and CSS-powered text editor.

Microsoft's aim to bring applications like its flagship Office suite to the cloud, making it — in one form or another — accessible through Web browsers and other interfaces is still too new (and not actually available) for anybody to see exactly what it means.

But to get a start on the new Microsoft push, start with this CNet package, Windows and the Cloud. Specifically, look here for Office and how Microsoft is trying to compete with Google's already established Docs offering.

From Ina Fried's Beyond Binary:

Microsoft will offer browser-based Word, Excel, and PowerPoint in two ways. For consumers, they will be offered via Microsoft's Office Live Web site, while businesses will be able to offer browser-based Office capabilities through Microsoft's SharePoint Server product.

The company has been pushed into this arena by Google, which has been offering its free Google Apps programs for some time. In competing with Google, Microsoft is touting the ability to use Microsoft's familiar user interface, as well as the fact that all of the document's characteristics are preserved.

...

Elop said that not all of the editing capabilities of the desktop products are in the browser versions. "The editing we are characterizing as lightweight editing," he said.

Although Google Apps has seen most of its popularity among consumers, it has started to attract attention from corporate customers. Google Apps got a strong look from Procter & Gamble, which only decided to stick with Office after a strong push from Microsoft.