How to reach a live person at a company

Companies like corresponding by e-mail and the Internet — and their customers often do, too. But sometimes those methods just don’t suffice. Here’s a list of “secret” 800 numbers for dozens of major businesses, such as Amazon.com, General Electric GE and Starbucks. The site not only lists dozens of companies, their Web sites and their toll-free numbers, but also notes hours when a live person is available and how to get them on the line.