Gee, thanks a lot, Oprah!

| 4 Comments |
If you haven't redeemed your coupon for your free KFC two-piece grilled chicken meal, you're already too late.

The response to the free offer was so overwhelming that Thursday the poultry purveyor issued a press release apologizing and explaining that they have stopped accepting the coupons.

The offer had already bamboozled many consumers who had difficulties getting to the Web site to actually download and print the coupon, which involved installing software before being able to print them.

KFC will be honoring the coupons, however.

So, if you were able to: a) get to the Web site, and b) install the software, and c) successfully print a coupon, you'll now be able to d) go to KFC with your coupon and get a rain check, and e) fill out the rain check and and hand it back to the manager, and f) wait for your rain check coupon to arrive in the mail.

In return for your time and effort, not only will you receive the two-piece grilled chicken meal (with two sides and a biscuit), but you'll get a free Pepsi as well.

You've got until May 19 (the original expiration date of the coupon) to head to KFC and get your rain check.

And if you want a little bit of a shock, you can click here to watch a You Tube video in which KFC President Roger Eaton discusses the snafu. It's more than a little odd to hear an Aussie talking about Kentucky Fried Chicken.

The person I feel most sorry for in all this mess? The person handling KFC's Twitter account.

4 Comments

Michelle said:

haha dang it. i went there for lunch with a friend this afternoon and got little note for my raincheck. At least they're giving us rain checks! :) thanks, oprah.....

i haven't even tasted the grilled chicken yet. is it any good???

Hungry and Waiting said:

How disappointing this entire circus was. We waited in line for 15 minites only to be told they were out of checken and it would be another 25 minutes before they were ready to serve again. This was at 5:25 PM when customers were looking for dinner. VERY poor planning and no customer support. No one said come back at another time we will serve you. We were just told that the offer for free chicken was that specific day only. KFC and the Store Management can do better. Store located on Univeristy in San Bernardino CA. Complaining to KFC Corp achieved nothing too!

Penny said:

Ive tasted the grilled chicken. It is pretty good. KFC was overwhelmed by the responce. I dont know about other areas but in San Bernardino it was crazy. My son works at one of the stores. They couldnt cook chicken fast enough. Im satisfied with the rainchecks. At least they are making an effort to make things right. when you are getting something for free you shouldnt really complain.

Hungry and Still Waiting said:

Hey Penny...

Rainchecks??? No one at University Store said ANYTHING about rainchecks. We were just told we would have to wait if we wanted chicken and there was yet another line to wait in...this after waiting 40 minutes already!

So consider yourself lucky!

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This page contains a single entry by John Plessel published on May 9, 2009 12:40 AM.

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Hungry and Still Waiting on Gee, thanks a lot, Oprah!: Hey Penny... Rainchecks??? No one at University Store said ANYTHING about rainchecks. We were jus...
Penny on Gee, thanks a lot, Oprah!: Ive tasted the grilled chicken. It is pretty good. KFC was overwhelmed by the responce. I dont know ...
Hungry and Waiting on Gee, thanks a lot, Oprah!: How disappointing this entire circus was. We waited in line for 15 minites only to be told they wer...
Michelle on Gee, thanks a lot, Oprah!: haha dang it. i went there for lunch with a friend this afternoon and got little note for my rainch...

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