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Starbucks drops the ball: Howard Schultz, we've got a problem

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coffee+angry.jpgI don't mean to invoke the name of former and current CEO Howard Schultz every time something at Starbucks pisses me off, but the problem is that when you don't have the basics, what do you have?

I'm at the Sherman Oaks Galleria location on Saturday, watching all the "Sex and the City" moviegoers hobble on by in too-high heels, and I go to order a drip coffee.

My choices?

Pike Place ... and Pike Place decaf.

No dark roast. Not even House blend, which is better than Pikes.

If you think this Pike Place thing is working, Howard Schultz, rest assured that it is not. I don't know if you've done market research and concluded that 90 percent of customers prefer a weak blend to a traditionally Starbucks-ian dark roast, but please know that I am not among them.

This is grounds for ... just make sure there's dark roast brewing all day, every day, OK?

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Steven Rosenberg lives in Van Nuys. Write to him at steven.rosenberg@dailynews
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