They lost my dog! * (Now she's found)

I'm starting to see why the Los Angeles Animals Service critics are so incensed all the time. Saturday I adopted a dog from the North Central shelter. But rules said I couldn't take her home until she was spayed -- on Monday. Ok, I didn't like waiting, but it seemed reasonable.

I paid my $91 fee, and then waited, as I was told, to call the animal hospital at the appropriate time today. When I did, they told me my dog wasn't there. Then I tried to call the shelter, but spent a 1/2 hour trying to get through to a human after dialing the main 877 number. In frustration, I called 3-1-1 operater who connected me to an actual person at the shelter.

Unfortunately, that person had no idea where my dog was. After putting me on hold a number of times, she said the dog "may" still be at the shelter, and promised to call me back. It's an hour after my first call to the animal hospital and I still don't know where my dog is.

* Update at 3:45 p.m. I couldn't wait, and called back the animal shelter. After 15 minutes of voice tree waits and holds, I got an answer. Luckily I did call back instead of wait, because turned out she was at a different animal hospital, one that closes earlier. Arg!