NHWNC meeting heats up; DONE agrees changes needed in grievance process
The Nov. 29 meeting of the North Hills West Neighborhood Council got very heated when BongHwan Kim, interim general manager of the Department of Neighborhood Empowerment, attended and acknowledged that DONE's grievance policy needs to be updated and be more “transparent.”
DONE is the city agency that works with neighborhood councils throughout Los Angeles.
According to a press release from resident Peggy Burgess, the board members and residents who filled the meeting room were ready to fight anticipated grievances that had been lodged against the council.
Their main argument against DONE was that board members were given copies of all written and verbal complaints within five days, as required by law, her release states.
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