Ever encounter issues or long wait times while going through the checkpoint at LA/Ontario International Airport?
(I’ve been meaning to get to this item since last week but it’s been a little busy.)
Jim Bowman, at last week’s Ontario International Airport Authority, brought up an issue he recently noticed while traveling through the airport – a long line that had formed to go through the first checkpoint.
“I noticed a rather extraordinary long line of what should have been manned by someone, instead there was an abandoned TSA station,” he said.
Bowman said there was nobody there to process travelers.
This might be something that the new Federal Security director at ONT, Martin Elam, may handle or want to address in the future.
But that’s not all. Bowman, a longtime Ontario Councilman, said he was disappointed in the airport’s appearance.
“Service is everything, appearance is everything and the outside of the airport looks atrocious,” he said.
According to Bowman the grass near Terminal 4 has grown a nearly a foot tall.
“These are situations that a good partner doesn’t make with an asset of such value,” he said. “This exudes the reasons that L.A. is so far away and just doesn’t care about Ontario.”
ONT is managed by Los Angeles World Airports.
Have you ever encountered similar issues? Let me know.