LAX gets poor rating

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Los Angeles International Airport is one of America's least favorite big airports, according to a study of passenger satisfaction released today. Daily News.

To evaluate overall airport satisfaction, the J.D. Power and Associates 2010 North America Airport Satisfaction Study looked at six factors: airport accessibility; baggage claim; check-in/baggage check process; terminal facilities; security check; and food and retail services.

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Los Angeles Daily News City Hall reporter Rick Orlov writes about politics on the local, state and national stage.

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This page contains a single entry by Rick Orlov published on February 19, 2010 5:28 AM.

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