Sheriff's online crime info unavailable as department replaces software

LOS ANGELES COUNTY -- Online public crime information from the Los Angeles County Sheriff's Department is temporarily unavailable as the agency switches to a new crime reporting software, officials said.

For more than a year, the sheriff's department has provided limited information about the type, time and locations of crimes reported to the department via the website Crimereports.com. Several other Los Angeles County agencies, including the Baldwin Park, Covina and Whittier police, also provide crime information to the public via Crimereports.com.

The department has elected to start using a new system, effective this weekend, officials said, and the process has had the unintended consequence of no online crime information being posted on Crimereports.com since April 18.

"We don't know what the glitch was, but we're going to get it fixed," Los Angeles County sheriff's Capt. Michael Parker said.

"It was supposed to be seamless," Parker added of the transition between crime reporting systems.

The sheriff's department has paid for services from Crimereports.com through Saturday, Parker said, so it was unclear why crime data is no longer being updated. Once informed of the issue, authorities began looking into it.

Starting this weekend, Parker said, sheriff's officials will post crime data on the website Crimemapping.com, which is already used by agencies including Pasadena, Los Angeles, Arcadia and Sab Gabriel police.

When sheriff's data begins to show up on Crimemapping.com this weekend, Parker said, it will likely take a week or two to work out all the bugs.

"We expect glitches, because that's what happens when you do a big transition," he said.

Once in place, Crimamapping.com will retroactively pull all crime data from the previous six months

The switch is designed to provide better information to the public at a reduced cost to the sheriff's department, Parker said.

"We have changed systems because we found a system that was less expensive and was able to provide more information to public," he said.