Having trouble playing the PC version of Assassin’s Creed 2 or Silent Hunter 5 today? You’re not the only one. Joystiq notes that the Assassin’s Creed 2 forum has a thread filled with angry users that suddenly find they can’t get into the game, either. There’s even a post in there about someone who bought the game as a gift over the weekend and now can’t play it. The forum for the WW2 sub-sim, Silent Hunter 5, also has a similar, vitriol filled thread.
An Ubisoft representative in the Assassin’s Creed 2 forum has posted the following:
“Due to exceptional demand, we are currently experiencing difficulties with the Online Service Platform. This does not affect customers who are currently playing, but customers attempting to start a game may experience difficulty in accessing our servers. We are currently working to resolve this issue and apologize for any inconvenience.”
This is actually covered in their FAQ as to what would happen if this occurred. As for when it will be resolved, the same representative had replied to the thread noted above by saying:
“I don’t have any clear information on what the issue is since I’m not in the office, but clearly the extended downtime and lengthy login issues are unacceptable, particularly as I’ve been told these servers are constantly monitored.
I’ll do what I can to get more information on what the issue is here first thing tomorrow and push for a resolution and assurance this won’t happen in the future. I realise that’s not ideal but there’s only so much I can do on a weekend as I’m not directly involved with the server side of this system.”
In the meantime, PC fans will simply have to wait.
UPDATE (3.8.2010): According to Blue’s News, it seems that the problems experienced yesterday were the result of an attack against their servers according to this Tweet from Ubisoft. In this one, they claim that 95% of their players weren’t affected. So it sounds like it’s happy gaming for PC gamers once again. At least for today.