Sony Online Entertainment (SOE) has gone offline for “maintenance” according to the statement at their site located here which has temporarily replaced their homepage. According to the message:
“Customers outside the United States should be advised that we further
discovered evidence that information from an outdated database from
2007 containing approximately 12,700 non-US customer credit or debit
card numbers and expiration dates (but not credit card security codes)
and about 10,700 direct debit records listing bank account numbers of
certain customers in Germany, Austria, Netherlands and Spain may have
also been obtained. We will be notifying each of those customers
They also go on to state that their main credit card database was not at risk as it is located in a “completely separate and secured environment.” SOE and PSN (Playstation Network) provide separate entertainment services for Sony. SOE is probably better known among PC users for the MMOs they have focused on that platform, such as Everquest and Star Wars Galaxies.
However, perhaps as many as 24.6 million user accounts were also affected by the attack with personal information compromised in the same way that they had been on PSN with names, addresses, and hashed passwords placed at risk. Whether or not the two incidents are related is anyone’s guess. Since SOE is down, that also means anyone hoping to squeeze in a little time on any of its games are going to have to wait.
To say that Sony has had the worst few days in their life is probably something of an understatement at this point. With PSN’s forced downtime and now SOE’s over security, I can only imagine the IT specialists working in the trenches at the company praying for some light at the end of the tunnel.